How does Star Rentals charge for equipment?
At Star Rentals you only pay for the actual time you have any particular piece of equipment. Period. End of story. Unlike ordinary rental companies who often charge in 1/2 day increments past 24 hours, we prorate all charges to the actual duration of your rental. As an example; if your use goes past seven days on equipment charged at a "weekly" rate, we will prorate your charges to the actual duration of your rental which can frequently result in a lower daily amount to you depending on the length time beyond your "week".

Are there additional charges for Loss & Damage Waiver?
No. At Star Rentals the price quoted is the price you pay. There are never any hidden charges for Loss & Damage Waiver, Environmental fees, etc. Try to avoid that in other rental shops and you may be required to pay. In most cases, Star Rentals' policy of not charging for these "extras" will save you more than 10% off the total rental charge compared to other rental companies.

How long will it take to open an account?
How does right now sound? Most account applications are processed the very same day so you won't have to wait to get to work on your job.

How complicated are the invoices?
They're not. We pride ourselves on having simple, accurate and easy to understand invoices and statements. But the real beauty is that we're local. So if you ever should have a question about any invoice or charge we'll be able to answer your questions today - not next week.

What happens if the equipment should require field maintenance on the job site?
Our shop mechanics are some of the best in the nation. But, even brand new equipment will sometimes require field maintenance. It happens. And when it does our maintenance crew is dispatched within minutes of notification to your job site. At Star Rentals 99% of all downtime issues are resolved that very day. If it can't be repaired in the field we will exchange your equipment with a similar unit before you know it.